Thank you for shopping with LineDrive!Most orders are processed within 24-48 business hours. If your order is extremely time sensitive or is required by a certain date, please call 1-800-222-2060 to place the order so we can make sure you receive the items on time. Please keep in mind that UPS does not count Saturdays, Sundays or major holidays as shipping or delivery days. For example:
All orders are processed to the best of our abilities, if any changes need to be made we will contact you by phone and/or email as soon as possible. Some catalog items require additional shipping charges that must be added to charges listed above. Refer to each "Heavy Item" for additional charges. If shipped by UPS C.O.D. Payment must be by Money Order or Cashier's Check, NO CASH. FOR SHIPPING TO HAWAII, ALASKA, PUERTO RICO, AND GUAM PLEASE CALL FOR SHIPPING QUOTES. ***All shipping above is stated for single purchase only. Multiple items may require new shipping calculations. Please ask your LINEDRIVE sales professional for shipping quotes on all air packages. Many heavy and/or large items can only be shipped ground and cannot ship air. Must call for shipping charges on international orders. We accept Visa, MasterCard, American Express or Discover. We can only ship to the billing address of the card holder. Some items may require additional shipping charges. If you order a single bat or a single glove and no other item, please use SIG (Single Item Ground) as the shipping method. SIG can only be used for a single bat or single glove - orders with multiple items or for anything that is not a single bat or single glove, must use UPS or any other appropriate shipping method besides SIG. Custom items (including Majestic items and New Era items) are not available for Next Day or 2 Day Air shipping. If you need rush shipping on any custom item or have any questions about shipping, please call our Customer Service line at 1-800-222-2060. INTERNATIONAL ORDERSAdditional shipping charges may apply. Make sure you provide a phone number or email address with your order. We will be glad to confirm your total before shipping. Orders placed outside the continental U.S., including APO/FPO orders, require additional shipping charges not reflected above. You will be contacted via phone or email prior to the addition of any shipping costs and/or alternate delivery times. LineDrive.com pricing may vary for Alaska, Hawaii, Puerto Rico, Guam and the Virgin Islands. If you are ordering from any of these areas, you will be contacted prior to delivery if there are discrepancies in prices. Shipping prices may be higher in these areas depending on weight. All International orders are subject to customs, duties and taxes which are imposed by your country . These are in addition to any prepaid shipping costs. OUR "SATISFACTION GUARANTEED" POLICYYour satisfaction is guaranteed. You may return any item for refund, credit or exchange if it is in "resellable" condition, within 60 days. (This policy does not include videotapes, DVD's, books, or custom items.) Warranty does not cover normal wear and tear that results from the use of the products. Use of products in a manner other than that for which they were manufactured nullifies this warranty. Custom items include but are not limited to: Majestic apparel; New Era caps; DeLong apparel; any jersey or shirt with custom name, team name, logo, player name added; Mizuno custom gloves; any special order batting helmet or custom painted batting helmet; custom catcher's equipment; any equipment bag with custom name, team name, logo, or player name added; Richardson caps. If you have any questions about an item's return possibilities, please call our Customer Service line. RETURNS POLICYIf you experience a problem with any of our products, simply fill out the return/exchange form provided on the back of your invoice, describing the reason for your return and the action you would like us to take. This return/exchange form must accompany all returns. Send all returns to: LineDrive, 14711 W. 112th Street, Lenexa, KS 66215. It is recommended that you send all returns back via UPS (it's faster and safer). Send your package insured and postage paid. There will be no credits or refunds for returned shipping charges. No credits or refunds for any merchandise more than 60 days after purchase. No credits or refunds for forwarding shipping charges. LINEDRIVE BAT WARRANTY INFORMATIONAll defects/warranty issues are handled by manufacturer. Any bat that is out of the wrapper is considered used. Any bat out of the wrapper must be returned to the manufacturer. If you return a bat to LineDrive that is out of the wrapper, it will be shipped back to you. Wooden Bats do not come with a warranty. Bat Manufacturer Contact Information: NIKE - 1 YEAR WARRANTY EASTON - 1 YEAR WARRANTY LOUISVILLE SLUGGER - 1 YEAR WARRANTY MIZUNO - 1 YEAR WARRANTY RAWLINGS BATS - 1 YEAR WARRANTY DEMARINI - 1 YEAR WARRANTY WORTH - I YEAR WARRANTY COMBAT MIKEN ANDERSON |
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